Lupine / Services
Computers, setup & repair
The cost of a computer isn't the computer. It's the half-day somebody spends setting it up, the files that didn't come across, and the licence nobody can find the login for.
What's covered
What you get
- New machines set up, updated and ready before they reach the desk
- Files, email and settings moved from the old machine
- Honest advice on repair versus replace, with the numbers
- Slow machines diagnosed (sometimes it's a drive, sometimes it's software)
- Old equipment wiped properly before it leaves the building
- New-starter setup so someone's productive on day one
- Leaver checklist so accounts and access actually get closed
- Software, licences and logins documented in one place
When people call
What that looks like
You're hiring or replacing equipment
The setup work is the same whether it's one machine or six. Doing it consistently is what makes the next one easy.
Something's slow and nobody knows why
Worth twenty minutes of diagnosis before spending on a replacement. Sometimes it's a five-year-old hard drive; sometimes it's software you can remove.
Someone's leaving
This is the one people skip. Email forwarding, shared drive access, saved passwords in their browser, the software licence in their name.
Not sure if this is your problem?
Call and describe it. If it's something we can talk you through in five minutes, that's what happens and there's no bill.
Also
Other things we do
Managed IT & support
Someone who knows your setup and picks up when it breaks. Patching, backups, accounts and the day-to-day.
What this covers →Networks & Wi-Fi
Wi-Fi that reaches the whole building, wiring that makes sense, and a network that doesn't need rebooting.
What this covers →Security cameras & access
Camera systems that record what you need, that you can actually check from your phone.
What this covers →